Professional Rug Cleaning & Care

The Traditional Cleaning Process

The cleaning method varies from rug to rug depending on the specific quality, weave construction, and material fiber. However, our proven foundational approach generally follows these meticulous steps:

1. Harmonic Dusting: Before water ever touches the fibers, excess, deeply embedded dirt is removed via a gentle harmonic vibration process applied to both sides of the rug.
2. Gentle Wet Washing: The rug is then carefully wet washed utilizing specially formulated, fiber-approved cleaning agents designed to lift soil without stripping natural oils. If a rug is heavily soiled, it will be washed multiple times until the water runs completely clear.
3. Thorough Rinsing & Drying: Once clean, the rug is meticulously rinsed to remove all residual agents and safely hang-dried in a climate-controlled environment to prevent shrinkage or warping.

Professional rug cleaning will successfully remove most stains (though total removal cannot be universally guaranteed) and in most cases will effectively eliminate lingering odors from pet accidents. We highly recommend seeking professional Pet Odor Removal and routine cleaning every 2-5 years—or more frequently if your foundation is regularly exposed to heavy foot traffic, pets, wine, soda, or coffee spills.

Everyday Care for Your Rug

To radically extend the longevity and structural integrity of your investment, always use a high-quality custom rug pad. Regular vacuuming is your primary line of defense against fiber abrasion. For optimal care, vacuum using suction alone—always disengage the heavy beater brush or rotating bar to avoid pulling or damaging the delicate surface fibers.

Emergency Spot Cleaning

Spills and accidents are best dealt with immediately to prevent permanent stains and deeply embedded odors. The golden rule for spot cleaning is: BLOT NOT RUB.

Working from the outside edge of the spill toward the middle, use a clean, white cotton towel to cover the liquid. Press down firmly to transfer the moisture out of the rug and into the towel. You may need to repeat this process several times with dry areas of the towel. If a slight discoloration remains after absorbing the liquids, you can attempt to neutralize it by pouring a small amount of clear club soda onto the spot. Let it sit for just a few minutes, then firmly blot the liquid back out with a fresh white towel.